Boarding P&P
Camp Canine Boarding Policies and Procedures Agreement
Boarding is defined as overnight boarding for pet(s) at the Camp Canine, LLC facility. Camp Canine accommodates cat and dog boarding only at this time.

Rates and Payment: Rates are $30/day for one pet, additional pet per SAME household is $20/day. Additional $5 holiday charge for the days prior to, day of the holiday, and after each national holiday. The dates change from year to year, so be sure to check with staff when booking around holidays. Payment in full is expected prior to client departure and service start date. Payment types accepted credit/debit card, cash, check. Checks made payable to Camp Canine, LLC.

Client Reservations: Welcome to Camp Canine! We encourage reservations as soon as possible. This is a first come, first serve business. Once we are full then there is nothing we can do about it unless there is a cancellation. Emergency issues do come up and we understand this fact. Overlooking pet care is one of the easiest things to forget about when making plans to go out of town. You are welcome to contact us via text message, phone call, email, or Facebook to reserve your spot(s) for boarding.

Drop off/Pick Up Times: Camp Canine holds hours from 6:30am-6:30pm Mon-Fri; by appointment only Saturday; 1pm-3pm on Sundays. We are CLOSED from 10:30am-2:30pm Mon-Fri to help staff get their lunches, dogs to have naptime and allow for administrative tasks. Below are designated drop off and pick up times to ensure that Camp Canine staff is available to accurately care for your pet(s) and to cover the front desk. Exceptions are not available as this is disruptive to the pet(s) in our care and set times ensure pet safety. If you cannot make it back in time to pick up your pet(s) by the drop off time, your pet(s) will be kept overnight and charged an additional day rate.
Monday- Friday: Drop Off/Pick Up: 6:30am-11:30am; and 2:30pm-6:30pm. No pickups/drop-offs 10:30am-2:30pm
Saturday: Drop Off/Pickup: Appointment only
Sunday: Drop Off/Pick Up: 1pm- 2pm
Camp Canine LLC is CLOSED to drop off and pick up times on all major holidays.

Reservation Confirmation: We will confirm your reservation with you via text message, email or old fashioned phone call. We need confirmations for staffing purposes, so if we are unable to confirm and you miss your reservation, we will have to charge $50 to your card on file.

Extended Absence: In the event you have to be away longer than planned it is mandatory that we hear from you! We will only accept extensions of service by direct confirmation. The wellbeing of your pet(s) depends on this communication, which must be initiated by the pet(s) owner.

Cancellations: We understand that things happen that cause plans to change. Once we have scheduled and confirmed your appointment, a fee may apply for cancellations to compensate for reservations made for your pet(s).
• Within 5 days of services: Cancellations may be made up to 5 days in advance of your scheduled service without charge. Holiday cancellations may be made up to 2 weeks prior to scheduled service without charge.
• Fewer than 3 days prior to the first day of your scheduled service period: Cancellations made with fewer than 3 days of the beginning of boarding services will incur a fee of 15% of the total service. Holiday cancellations fewer than 3 days prior will incur a $20 fee.
• Within 24 hours of services: Cancellations within 24 hours of services will be charged full price for the first 2 days of boarding, then 15% for the remaining scheduled boarding days. Holiday cancellations within 24 hours of services will be charged full price for first 3 days of boarding and 20% for remaining scheduled boarding days.
Early return: We understand that things happen that cause plans to change. Once we have scheduled, confirmed, and pet(s) are in our care, a fee will apply to cancellations due to early return because we've reserved space at our facility for your pet(s). In the event that you return home early, you will be charged full cost for days within 48 hours of your unscheduled return. Any remaining balance for early return cancellations will be credited to your account for future boarding needs.
General Health: All dogs must be in good health. Owners will certify their dog(s) are in good health and have not been ill with a communicable condition in the last 30 days. Upon admission, all dogs must be free from any condition which could potentially jeopardize other pets. Dogs that have been ill with a communicable condition in the last 30 days will require veterinarian certification of health to be admitted or readmitted.
Vaccinations and Pet Requirements: All pet(s) boarded overnight at Camp Canine must be up to date on all shots, including rabies, bordatella, puppy shots. Puppies are not accepted under 6 months of age and must be spayed or neutered prior to boarding. Puppies must are required to be up to date for all 3 sets of shots. All pet(s) must pass a temperament prior to commitments for boarding at Camp Canine. Aggressive dogs, dogs with separation anxiety issues, and some older dogs are not appropriate for a boarding experience at Camp Canine. Referrals will be made if necessary.

Feedings and medications: All pet(s) are required to have their own food brought to the facility in individualized meal bags. Owners may bag meal portions in a Ziploc bag and labeled with owner and pet(s) name. Due to spacing issues, please do NOT bring large dog food bags to the facility. If so, you will be asked to separate food into meal bags at the facility and will be charged $10 for use of facility supplies. We are happy to give oral or topical medication to your pet, but require the following: all medications must be in their original container and must include your pet's name, the name and strength of the medication, and directions including dosage, number of times per day, how it is to be given, illness to be treated, areas to be treated, etc. Any pet with special needs may incur additional charges. Treats are provided by Camp Canine staff and are not required to bring your own treats. If your pet(s) require a certain type of treat, notify staff and package treats in re-sealable bag.

What to Bring: All pet(s) boarding at Camp Canine must wear a collar at all times while on the property, have an ID tag with the pet(s)'s name, owner name and phone number on it. Owners may bring items that have familiar scents from home (clothing, towels, blankets, stuffed animal, etc) to be kept in the pet(s) kennel ONLY.

What NOT to Bring: Toys, beds, rawhides, food and water bowls, etc.

By signing this agreement, you acknowledge that you and Camp Canine staff have reviewed the policy and procedures agreement via in person contact or over the phone and you are in agreement with all policies and procedures outlined above.

Client Name: _________________________________________________ Date: __________

Client Signature: _____________________________________________________

Pets: ____________________________________________________________________________________________________________________________________________________________




Doggy Day Camp P&P
Camp Canine Doggy Day Camp Policies and Procedures Agreement
Doggy Day Camp is defined as day care services provided for dogs only at this time. Dogs may be dropped off during morning drop off times and picked up during evening pick up times. This service does NOT include overnight boarding. Doggy Day Camp is a high energy environment and is not recommended for elderly dogs.

Rates, Schedule, and Payment: Rates are $20/day for each dog. Ten day passes are available for purchase with discounted rates. In order to ensure cohesive dog packs and availability for your dog, weekly reservations and pre-payments are required for Doggy Day Camp (DDC). Payment types accepted credit/debit card, cash, or check. Checks made payable to Camp Canine, LLC.

New Client Consultation: All dogs that wish to participate in Doggy Day Camp at Camp Canine on a regular basis will undergo a series of testing to ensure appropriateness for DDC on their first day. This is to ensure that all dogs are appropriate for the day camp experience and will have a positive, fun time while pet parents are busy. An unsuccessful testing day does not disqualify your dog from future services, but they must pass Camp Canine testing before being accepted as regular DDC or boarding candidate. If it is deemed Camp Canine LLC is not appropriate for your dog(s), you will be provided with alternate offer of services or referrals.
Drop off/Pick Up Times: Camp Canine operates from 6:30 AM – 6:30 PM Monday – Friday. Camp Canine offices are closed DAILY from 10:30 AM – 2:00 PM. Below are set drop off and pick up times to ensure that Camp Canine staff is available to accurately care for your dog(s) and to cover the front desk. Exceptions are not available as this is disruptive to the dog(s) in our care and set times ensure pet safety. If you cannot make it back in time to pick up your dog(s) by the set pick up time, your dog(s) will be kept overnight and charged a $30/night rate at your expense.

Monday- Friday: Drop Off: 6:30 AM- 10:30 AM; Pick up: 2:00 PM – 6:30 PM
Saturday: Closed to Doggy Day Camp
Sunday: Closed to Doggy Day Camp
Camp Canine LLC is CLOSED for DDC on all major holidays.

Attendance: If your dog begins to show signs of sickness while at DDC, owners will be contacted and expected to pick up dog as soon as possible and credit will not be received regardless of early pick up time.
General Health: All dogs must be in good health. Owners will certify their dog(s) are in good health and have not been ill with a communicable condition in the last 30 days. Upon admission, all dogs must be free from any condition which could potentially jeopardize other pets. Dogs that have been ill with a communicable condition in the last 30 days will require veterinarian certification of health to be admitted or readmitted.
Vaccinations and Pet Requirements: All dog(s) attending Doggy Day Camp at Camp Canine must be up to date on all shots, including bordatella, and must be on active flea and heartworm medications. Puppies are accepted after getting all 3 rounds of puppy shots. All dogs 6 months and older must be spayed or neutered to participate at DDC. All dog(s) must pass a temperament test prior to commitments for participation in DDC at Camp Canine. Aggressive dogs, dogs with separation anxiety issues, and some older dogs are not appropriate for DDC experience at Camp Canine.

Day Time Feeding and Medications: Currently daytime feedings and medications administrations are NOT offered during DDC hours to ensure dog safety. Feeding and snack times can often create issues in dog packs; therefore, the DDC setting is not appropriate to introduce feedings and snacks.

What to Bring: All dog(s) participating in Doggy Day Camp at Camp Canine must wear a collar at all times while on the property, have an ID tag with the dog(s)'s name, owner name and phone number on it. Dogs must be brought into and exit the facility on a leash. This is to ensure the safety of dogs, staff, and other pet owners. No matter how well trained or behaved your dog is, they must be on a leash once you drive onto our property.

What NOT to Bring: Toys, beds, rawhides, food and water bowls, etc.

It is understood that Doggy Day Camp attendees will be mixed with boarding dogs as appropriate for temperament, size, and age.

By signing this agreement, you acknowledge that you and Camp Canine staff have reviewed the policy and procedures agreement in person or over the phone and you are in agreement with all policies and procedures outlined above.

Client Name: _________________________________________________ Date: __________

Client Signature: _____________________________________________________



Pet Sitting P&P
Camp Canine Pet Sitting Policies and Procedures Agreement
Thank you for contacting Camp Canine for your pet sitting needs! We have outlined policies and expectations below for your benefit. Please notify Camp Canine staff with any questions or concerns regarding policies and procedures.
Pet sitting is defined as an employee of Camp Canine, LLC coming to the client's place of residence to care for specified animals. Pet sitters will arrive in a designated time range to provide exercise, stimulation, food and water, and medications for specified animals. Pet sitting services cannot be shared with another household or other household animals.

New Client Consultation: New clients will meet with the owner and/or assigned pet sitter prior to beginning of services in order for pet sitter and animals to become acquainted, review job expectations, receive payment, and exchange keys/house codes. The consultation meeting must take BEFORE Camp Canine is under commitment to care for your pet (s). Consultations must take place at least one week prior to departure, though further planning is highly recommended to ensure availability of pet sitters. Holiday consultations are encouraged to be made as early as possible and will be based on first come, first serve basis, but must be made 2 weeks prior to scheduled departure date.

Rates and Payment: Pet sitting visits are $15/visit for visits lasting 15-30 minutes. Visits exceeding 30 minutes due to drive time or care of animals will be charged at $22/visit. Holiday charge $5 for the day before, day of, and day after each national holiday. Payment in full is expected prior to client departure and service start date. Clients may pay at the initial consultation or emailed invoice. Payment types accepted credit/debit card, cash, or check. Checks made payable to Camp Canine, LLC. A credit is required to reserve pet sitting services and may be charged if payment is not received prior to owner departure.

Returning Reservation: Returning clients must make reservations 5 days prior to departure. Reservations may be made in less than 5 days with an additional $3 charge per visit/per day. Emergency issues are exempt from this policy and are identified as: family death, family illness, client illness/hospitalization. Holiday reservations are encouraged to be made as early as possible and will be based on first come, first serve basis.

Reservation Confirmation: It is your responsibility to confirm with the front staff at Camp Canine of your reservation 2 days prior to departure. Please do not confirm with individual pet sitter.

Extended Absence: In the event you have to be away longer than planned it is mandatory that we hear from you! We will only accept extensions of service by direct confirmation. The well being of your pet(s) depends on this communication, which must be initiated by the pet(s) owner.

Cancellations: We understand that things happen that cause plans to change. Once we have scheduled and confirmed your appointment, a fee may apply for cancellations to compensate pet sitters for time they set aside for your appointments.
• Within 3 days of services: Cancellations may be made up to 3 days in advance of your scheduled service without charge. Holiday cancellations may be made up to 6 days in advance of your scheduled service without charge.
• Fewer than 3 days prior to the first day of your scheduled service period: Cancellations made with fewer than 3 days of the beginning of pet sitting services will incur a fee of 15% of the total service. Holiday cancellations made fewer than 3 days of prior
• Within 24 hours of services: Cancellations within 24 hours of services will be charged full price for the first 24 hours of visits, then 15% for the remaining visit.
Early return: We understand that things happen that cause plans to change. Once we have scheduled, confirmed, and begun your pet sitting appointment, a fee will apply to cancellations due to early return because we've set that time aside for your pet(s). In the event that you return home early, you will be charged full cost for scheduled appointments within 48 hours of your unscheduled return. Any remaining balance for early return cancellations will be credited to your account for future pet sitting needs.
Keys: Camp Canine requires 2 copies of your house key during the initial visit. A $3 charge will be applied if we have to make a copy. We recommend that your key remain in your Camp Canine file for the convenience of future services and to enable online/telephone reservations, thus avoiding future key pick up appointments. Should you choose to have your key returned, a $10 key pick up/drop off charge will be applied to future visits.
Security Systems Protocol: If you have a security system, we require you to program a 4-digit code in for us – a code that we will provide at the initial consultation. We DO NOT use your code. This is done for security purposes. If we did take your code, we would have to write it down. The best place to record it is in the file. This is a risk if our car is broken into and a file is stolen. We do NOT RECORD the security code on the profile. We use our standard code which we have memorized! Security systems allow anywhere from 30 to 100 additional codes to be programmed. If you do not know how to program a code, contact the customer service department of their security company. (You would have to do this anyway if you gave us your code. Anytime you give someone access to your home, you are supposed to update the security company.) This call to the customer service department shouldn't take more than 2 minutes.
Inclement Weather: In the event of inclement weather, please provide the name and phone number of a person living nearby. If we are physically unable to reach your home due to impassable roads, we will contact this person to request assistance. The health and well being of your pet(s) is our utmost concern. We will contact you as soon as possible to keep you informed of these events.
Visitors: Please notify Camp Canine, LLC if others (housekeepers, friends, family members, etc.) will have access to your home during your absence. It is understood that the client will notify anyone with access to the home that Camp Canine, LLC services have been engaged. The police will be called on all intruders or suspicious acts without exception. Camp Canine pet sitters, company owner, and staff are not liable and are completely indemnified for any and all liability stemming from the act(s) or failure to act of third parties, whether known or unknown, including but not limited to, friends, neighbors, relatives or other service persons, that shall enter your residence for any purpose while Camp Canine, LLC is caring for your pet(s).
Unsecured pet(s): Camp Canine, LLC will not be responsible for free-roaming or outdoor pet(s) in the event of illness, injury, loss or death. It is strongly advised that all pet(s) have some form of permanent ID and that they remain inside the home or confined to a yard or pen for their own safety and welfare in your absence.
Pet Proofing: It is the pet owner's sole responsibility to “pet-proof” any areas of the home and/or property to which the pet(s) has access. This includes thoroughly inspecting fences, gates, latches, doors and other devices meant to contain the pet(s) or restrict access to specific areas. The pet sitter does not assume responsibility and has no liability for any injuries the pet(s) may sustain or property damage the pet(s) may cause while in their own home/property.
Pet Sitting Hours: Visits are offered in a time range, as with multiple jobs pet sitters cannot ensure an exact time to complete each visit. Morning visits are conducted from 5:30 AM – 8 AM; lunch visits from 11 AM- 2 PM; Evening visits from 5 PM- 8 PM. If additional visits are required for pet safety/medication administration, additional time frame(s) will be offered on an individual basis. Late night visits, after 9 pm, are NOT offered.

By signing this agreement, you acknowledge that you and Camp Canine staff have reviewed the policy and procedures agreement via in person contact or over the phone and you are in agreement with all policies and procedures outlined above.

Client Name: _________________________________________________ Date: __________

Client Signature: _____________________________________________________